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PRIVACY POLICY

At Balıkçı Metal, we attach great importance to the privacy and protection of the personal data of our website visitors. This Privacy Policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to explain which personal data is collected, how it is used, and how it is protected.

1. Personal Data Collected

Through our website, the following personal data may be collected:

  • Full name
  • E-mail address
  • Phone number
  • Company information
  • IP address and website usage data

Such data may be collected through contact forms, quotation requests, e-mail communications, and website usage processes.

2. Purposes of Processing Personal Data

Collected personal data may be processed for the following purposes:

  • Responding to user requests,
  • Providing information about our products and services,
  • Managing quotation and order processes,
  • Improving customer relations processes,
  • Enhancing service quality and user experience,
  • Fulfilling legal obligations.

3. Protection of Personal Data

Balıkçı Metal takes the necessary technical and administrative security measures to ensure the confidentiality and protection of personal data. Up-to-date security systems and protection methods are used against risks such as unauthorized access, data loss, misuse, or unauthorized modification.

4. Sharing Personal Data with Third Parties

Your personal data will not be shared with third parties except for:

  • Legal obligations,
  • Requests from authorized public institutions and organizations.

Data may only be shared with infrastructure and technical service providers to the extent required for the service provided.

5. Cookies

Cookies may be used on our website to improve user experience and analyze website performance. Detailed information about cookies can be found on our Cookie Policy page.

6. User Rights

Under KVKK, users have the right to:

  • Learn whether their personal data is processed,
  • Request information regarding processed data,
  • Request correction of incomplete or inaccurate data,
  • Request deletion or destruction of personal data,
  • Object to data processing activities.

7. Contact

For all questions and requests regarding our Privacy Policy, you may contact us through the following channels:

📧 E-mail: info@balikcimetal.com
🌐 Website: www.balikcimetal.com

KVKK CLARIFICATION TEXT

As Balıkçı Metal, we attach great importance to the security of your personal data within the scope of the Turkish Personal Data Protection Law No. 6698 (“KVKK”). This Clarification Text has been prepared to explain for what purposes your personal data is processed, how it is collected, the legal grounds for processing, and your rights under KVKK.

1. Data Controller

In accordance with KVKK, your personal data is processed by Balıkçı Metal as the data controller.

2. Processed Personal Data

Through our website and communication channels, the following personal data may be processed:

  • Full name
  • E-mail address
  • Phone number
  • Company information
  • IP address
  • Request and message contents
  • Website usage data

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Responding to communication requests,
  • Evaluating quotation and information requests,
  • Providing information about our products and services,
  • Managing customer relationship processes,
  • Improving service quality,
  • Managing order and supply processes,
  • Fulfilling legal obligations.

4. Methods and Legal Grounds for Collecting Personal Data

Your personal data may be collected through:

  • Contact and quotation forms on our website,
  • E-mail, phone, and digital communication channels,
  • Cookies and similar technologies.

Data is collected automatically or partially automatically based on the following legal grounds:

  • Article 5/2-c of KVKK (Establishment or performance of a contract),
  • Article 5/2-f of KVKK (Legitimate interest),
  • Article 5/2-ç of KVKK (Fulfillment of legal obligations).

5. Transfer of Personal Data

Your personal data may be transferred to:

  • Authorized public institutions and organizations,
  • Business partners and infrastructure providers within the framework of legal obligations.

Apart from these cases, your personal data will not be shared with third parties without your explicit consent.

6. Retention Period of Personal Data

Your personal data is stored for the period required by relevant legislation and processing purposes. At the end of the retention period, data is deleted, destroyed, or anonymized.

7. Your Rights Under KVKK

Pursuant to Article 11 of KVKK, you have the right to:

  • Learn whether your personal data is processed,
  • Request information regarding processed data,
  • Learn the purpose of processing and whether it is used appropriately,
  • Request correction of incomplete or inaccurate data,
  • Request deletion or destruction of personal data,
  • Request compensation in case of unlawful processing.

8. Application Method

You may submit your requests regarding your rights under KVKK to Balıkçı Metal in writing or through registered electronic mail (KEP), e-mail, or our website.

📧 E-mail: info@balikcimetal.com
🌐 Website: www.balikcimetal.com

COOKIE POLICY

At Balıkçı Metal, we use cookies to improve the experience of our website visitors, analyze website performance, and provide our services more efficiently. This Cookie Policy has been prepared to explain the types of cookies used and the purposes for which they are used.

1. What is a Cookie?

Cookies are small text files stored on your device through your browser by websites. Cookies are used to ensure the proper functioning of websites, remember user preferences, and analyze website performance.

2. Types of Cookies Used

The following types of cookies may be used on our website:

🔹 Essential Cookies

These cookies are necessary for the proper functioning of our website. They ensure basic functions such as security, page navigation, and form processing.

🔹 Performance and Analytics Cookies

These cookies help us improve website performance by analyzing how visitors use our website. They collect anonymous data and do not directly identify users.

🔹 Functional Cookies

These cookies remember user preferences (such as language selection and form information) and provide a more personalized website experience.

🔹 Marketing Cookies

These cookies may be used for advertising, promotion, and informational activities regarding our products and services. They help deliver content tailored to user interests.

3. Purposes of Using Cookies

Cookies are used for the following purposes:

  • Ensuring the secure and efficient operation of the website,
  • Improving user experience,
  • Analyzing website traffic,
  • Developing services and content,
  • Conducting marketing and promotional activities.

4. Control and Deletion of Cookies

Users can control, delete, or completely block cookies through their browser settings. However, disabling cookies may cause some functions of our website not to work properly.

You can access browser settings through the following links:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

5. Third-Party Cookies

Our website may use cookies belonging to third-party service providers such as Google Analytics, Google Ads, and Meta (Facebook/Instagram). These cookies are subject to the privacy policies of the respective third parties.

6. Policy Updates

Balıkçı Metal reserves the right to make changes to this Cookie Policy in line with legal regulations and service updates. The updated policy text will be published on our website.

7. Contact

For all questions and requests regarding our Cookie Policy, you may contact us through the following channels:

📧 E-mail: info@balikcimetal.com
🌐 Website: www.balikcimetal.com